How can we solve problems in depth?
When a quick fix isn’t enough to solve the problem, we need to understand how the tear was created.
When something doesn’t work, we tend to stop at the first explanation we find: “There wasn’t enough time,” “Communication was ineffective,” “There was a lack of clarity.”
These are all valid explanations, but they only scratch the surface. If we truly want to solve a problem — not just patch it up — we need to understand why it happened. And then, why that “why” happened. And so on, until we reach the real root.
The 5 Whys method is exactly that: a simple yet powerful tool to dig deeper.
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