Truly listening to someone is difficult.
Not because it requires some special skill or technique, but because it demands psychological and cognitive dispositions that we struggle to grant: attention, time, suspension of judgment.
However, things change when we realize that listening to people is a skill like any other: it can be trained, kept in check, and improved over time.
In Spark, we provide you with three practical rules to do so :)
Download the Spark
PDF, 1 page, 1.1 MB
