How to manage the impact of feedback?
Three practical techniques to handle difficult conversations better (+ practical checklist)

Receiving feedback can trigger strong emotional reactions that risk getting in the way of understanding it.
However, there are simple strategies that help us control our more impulsive emotions and handle receiving feedback better.
Let’s look at them together in this Spark
Download the Spark
PDF, 2 pages, 2.2 MB, in Italian



